Frequently Asked Questions
ORDERING
We deliver all our meat fresh ready for you to put straight into the oven or the freezer!
All meat products will last 3-4 days in the fridge.
However we do recommend that you store all your meat in the freezer, taking out what you need when you need it.
Sorry, it may not be possible to amend your order once it has been placed. Please Contact Us and we will advise.
We carefully calculate all of our meat boxes to ensure that we have the perfect range of products in each box. We are not able to swap any of the products in our meat boxes.
However, we can create a bespoke box to order, please Contact Us to discuss your requirements.
Please email us at info@thelittlesheepco.com
Meat Boxes:
Orders cancelled within 4 days of delivery will occur a charge at 50% of the total value of the order, the remaining 50% balance will be refunded.
Bespoke Orders:
Orders cancelled within 4 days of delivery will incur a charge at 80% of the total value of the order, the remaining 20% will be refunded.
Other Orders:
All other orders, cancelled within 48 hours of delivery, will receive a full refund. Items not cancelled within the 48 hour notice period, will be sent and the customer will be charged for the full order amount, plus any delivery charges, you will then need to follow our Refund Policy for submitting a return.
DELIVERY
Yes, Meat boxes can be collected – please choose this option at checkout should you wish to collect.
What happens next: Once you have placed your order, we will be in touch with you to arrange a date and time for collection. All of our lambs are freshly prepared to order. Please allow 7 working days for your order to be available for collection.
Collection can be made from Coxfords Butchers, The Market Place, Aylsham, Norfolk NR11 6EH
(This excludes Sundays and Bank holidays)
Meat boxes: Yes, we do. From our field, to your front door.
Other orders: Will be delivered by Royal Mail
Currently, we can deliver Meat Boxes to: NR1, NR10, NR11, NR12, NR13, NR14, NR15, NR16, NR17, NR18, NR19, NR2, NR20, NR21, NR22, NR23, NR24, NR25, NR26, NR27, NR28, NR29, NR3, NR30, NR31, NR32, NR33, NR34, NR35, NR4, NR5, NR6, NR7, NR8, NR9, NR99
For Meat Box deliveries elsewhere, please Contact Us
Other online products can be deliveerd to Mainland UK addresses.
Meat Boxes: Free delivery applies to delivery address which is within 10 miles of NR11 6EH If not, a small delivery charge with apply. The delivery charge will automatically be calculated at your basket.
(Delivery excludes bank holidays)
What happens next: Once you have placed your order, we will be in touch with you to arrange a date and time for delivery. All of our lambs are freshly prepared to order. Please allow 7 working days for your order to be prepared, butchered and delivered.
Other orders: Please use the checkout option to view the calculated Royal Mail postage charges.
We will keep you up to date every step of the way, but should your order not arrive as planned, please Contact Us , so we can look into this for you.
